Shipping policy

SHIPPING POLICY

Shipping regions and rates
We currently ship to the United States, Japan, the United Kingdom, and Germany. Shipping is calculated by destination at checkout. The following rates apply when the free-shipping threshold is not reached:

United States
• Free shipping on orders of US$69 or more
• US$5.50 flat-rate shipping below US$69

Japan
• Free shipping on orders of US$99 or more
• US$5.50 flat-rate shipping below US$99

United Kingdom
• Free shipping on orders of US$129 or more
• US$21.99 flat-rate shipping below US$129

Germany
• Free shipping on orders of US$129 or more
• US$21.99 flat-rate shipping below US$129

Delivery estimates
• United States: 5–8 business days after dispatch
• Japan: 7–12 business days after dispatch
• United Kingdom: 5–10 business days after dispatch
• Germany: 5–10 business days after dispatch

Delivery estimates are not guaranteed and may vary due to carrier delays, customs clearance, weather, holidays, or remote delivery locations.

Taxes and import duties
Taxes are included where applicable. Any import duties or customs charges, if applicable, are shown at checkout before payment when available. The final shipping charge is based on the delivery destination and the shipping method available at checkout.

Order updates
After your order is placed, you will receive an order confirmation by email. We will send shipping updates when available. Please make sure your delivery address and email address are correct before completing your order.

Need help?
For questions about an order or delivery, please contact us through our Contact page and include your order number.